A recap of events.
A 26-day-old baby died after a frenotomy performed by a dentist. The coroner’s report refers to a "breastfeeding consultant" three times to identify a staff member present at the scene. However, no certified lactation consultant was present. The AQC issued a press release, and at the same time a request was sent to the Coroner’s Office to correct the error. The coroner contacted a member of the Board of Directors, and they agreed to the correction. However, a few weeks later, we received an email from the lawyer responsible for service quality and complaints stating that "such an amendment would emphasize the lack of certification, a factor that did not contribute to the death and which could imply that the coroner is ruling on the liability of the staff members."
The Board drafted a second, more detailed request for correction, emphasizing that the Coroner’s Office has a duty to rectify its report when it contains a clerical error. We also point out that an article in the Code of Ethics concerns the rigour with which the coroner must conduct their work. The two-page letter contains numerous annotations and references. Furthermore, the AQC enlisted the help of a lawyer who proofread the letter and suggested clarifications.
To no avail. Our request for correction was denied.
A 26-day-old baby died after a frenotomy performed by a dentist. The coroner’s report refers to a "breastfeeding consultant" three times to identify a staff member present at the scene. However, no certified lactation consultant was present. The AQC issued a press release, and at the same time a request was sent to the Coroner’s Office to correct the error. The coroner contacted a member of the Board of Directors, and they agreed to the correction. However, a few weeks later, we received an email from the lawyer responsible for service quality and complaints stating that "such an amendment would emphasize the lack of certification, a factor that did not contribute to the death and which could imply that the coroner is ruling on the liability of the staff members."
The Board drafted a second, more detailed request for correction, emphasizing that the Coroner’s Office has a duty to rectify its report when it contains a clerical error. We also point out that an article in the Code of Ethics concerns the rigour with which the coroner must conduct their work. The two-page letter contains numerous annotations and references. Furthermore, the AQC enlisted the help of a lawyer who proofread the letter and suggested clarifications.
To no avail. Our request for correction was denied.
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